HLPartnership, one of the UK’s leading mortgage and protection networks, has proudly won the Customer Excellence Award at the esteemed Legal & General Business Quality Awards. This prestigious recognition underscores HLPartnership’s unwavering commitment to delivering outstanding service, high-quality financial advice, and exemplary customer outcomes.
The Legal & General Business Quality Awards celebrate firms that demonstrate exceptional standards in protection advice and consistently deliver quality outcomes for clients.
The Customer Excellence Award, in particular, is awarded to firms that go above and beyond to put customers at the heart of their business, ensuring their needs are fully understood and met with professionalism and integrity.
Christopher Tanner, CEO of HLPartnership, commented:
“This award is a fantastic endorsement of our member firms, whose dedication to customer service continues to raise the bar across the mortgage and protection advice sector. We are proud to support advisers who place the client experience at the centre of everything they do. Our thanks go to Legal & General for this recognition, and of course to our advisers, whose hard work and commitment made this possible.”
The win highlights HLPartnership’s focus on delivering customer-centric solutions across its national network of advisers. It also reflects the value of the network’s ongoing investment in adviser training, compliance support, and business development tools that help firms grow while maintaining a strong focus on client satisfaction and long-term relationships.
By combining innovative support services with a genuine commitment to quality advice, HLPartnership continues to strengthen its reputation as a leading mortgage and protection network in the UK. The award not only validates the network’s strategic vision but also reinforces the importance of consistent, compliant, and compassionate customer care in the financial services industry.
As HLPartnership looks ahead to the rest of the year, this achievement sets a strong tone for continued growth, excellence, and an unrelenting focus on doing the right thing for customers.
